Electronic Health Records is a fast-growing field with promise for users. But finding the right data in vast stores of records to create meaningful experiences presents a unique challenge.

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Organizations big and small are sprinting towards digital health innovation at an unprecedented pace.

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In this Coffee Chat we discuss how Caesars Entertainment leveraged digital platforms and touchpoints to overcome the operational challenges of reopening.

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In this Coffee Chat we discuss how innovation can be inspired at all levels of an organization by giving employees an open platform to share their ideas and insights.

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How to leverage design thinking and innovation practice to build flexible, creative, and innovative organizations.

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In this Coffee Chat we discuss content strategy and building stronger relationships between brands and their consumers.

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Our Experience Strategy Cards Mobile App helps you incorporate human-centered design into your problem-solving process.

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How Cantina has adapted its weekly Hive Mind design meetings to run remotely and retain company culture during the pandemic.

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In this Coffee Chat we discuss the concept of uncertainty in retirement planning experiences using data visualizations.

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While designers focus on removing gaps from experiences, seams create liminal spaces and are critical for communicating shifting information architecture concepts.

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A reflection on how psychology principles and user research can guide important design decisions.

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In this Coffee Chat we explore how design leaders are adapting human-centered design in the context of COVID-19 and the rise of virtual work.

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With a design system in place, digital teams don’t have to work from scratch every time the business is presented with a new problem to solve.

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FinTech startup EstateSpace helps families inventory and manage their physical assets.

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As the pandemic surges, many look to tech to combat the virus. Such solutions need to preserve the privacy of individuals while tracking the health of populations.

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In this Coffee Chat we explore how SunLife is using mobile, gamification, and emerging tech to support an Agile approach to talent development.

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A model for how change is currently happening and how our response to the pandemic will reshape thinking and approaches to design.

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Second in a two-part series - Exploring the challenges more experienced facilitators are facing.

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First in a two-part series - Best practices in planning and facilitating remote workshops.

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This is a story about product development, what we name things, and how it shapes what we are doing.

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In this Coffee Chat we provide tips and best practices for facilitating remote workshops as businesses shift to virtual work during the pandemic.

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Measuring UX performance is easier than you think. Learn more about tying UX projects to business objectives with our latest eBook.

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In this Coffee Chat we explore best practices in prototyping for digital and physical products and services.

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Cantina Working Groups stay on top of emerging trends and function as an R&D engine to explore and capture skills and abilities. Here's what they've written for our blog recently.

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Abstract is a workflow platform for design (think Git for designers). Adopting lessons from Git will help you get the most out of Abstract, and will bring your version control under control.

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COVID-19 is forcing companies to rethink remote work. In this Coffee Chat we share tried-and-true methods for being effective while working remotely.

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A prototype can be almost anything, from a series of paper sketches to a pixel-perfect app. So, when do we introduce prototypes to the design process?

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How we used strategic prototyping with a client to design the visitor experience in a new innovation center.

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Wendy Schiller immersed herself in Boston’s comedy scene to see if she could improve how comedians get to know each other, and promote themselves online.

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Few people like writing Jira tickets. However, they are a fundamental part of the development process. Here are three easy tips to improve your Jira skills — and your process.

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COVID-19 requires companies to rethink working remotely. At Cantina, we commonly use offsite work for delivering quality services to our clients and we have insights to share.

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How to recognize the boundaries and blockers to innovation practices, and how you can work around them to make the real change.

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A roundup of hot topics in education technology: mobile, AI, data and mixed reality.

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Cybersecurity visuals are often misleading. OpenIDEO’s innovation contest gave Cantinistas the chance to better convey issues surrounding data tracking.

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Designing IoT solutions to deliver valuable customer experiences.

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A list of articles that proved most popular with our readers in 2019.

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This post describes the requirements of the California Privacy Protection Act (CCPA) and what education technology companies need to do to comply.

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Higher education is under increasing social and economic pressure to enact transformational changes. Service Design should be at the center of a clear, unified institutional strategy.

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Reflections on a11ybos 2019 and the state of accessibility, diversity, and inclusion in the tech industry.

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Learn how to incorporate accessibility best practices for the good of your customers, product, and team.

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To help designers adapt their existing knowledge and abilities for emerging VR and 3D mediums, this article anchors the transition in a UX stronghold—Nielsen’s 10 Heuristics.

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Debuting an innovative mobile experience for PULSE 2.0 and PULSE PRO 2.0 Recovery Systems.

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How to choose the right digital tools to bring your customer journey maps to life.

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Part two of a two-part series discussing the challenges of digital transformation and innovation in healthcare, and the design process needed to realize them.

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Adoption in the U.S. continues to grow but how does it compare in other countries?

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Highlighting trends at at Retail Tomorrow and eTail East.

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Part one of a two-part series discussing the challenges of digital transformation in healthcare and the design process needed to realize innovation and change.

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Bose and Cantina teamed up to enhance the Newport Folk Festival® experience with an updated app and new audio alerts on Bose AR-enabled Frames.

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Using diary studies, one Cantinista explored how people relate to the trash they produce on a daily basis.

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Interface animations help inform -- or delight -- the user, but how do we use animation to create a better user experience?

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Announcing an interactive way to engage with our Experience Strategy Method Cards with recipes to achieve a specific outcome.

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Reverse your thinking by using bad ideas to find a solution.

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How teams can work together to create design partnerships to ensure ongoing success.

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The shift to a customer-first experience is a competitive advantage for innovative retailers.

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Unique perspective and stories on the theme "Design for Difference".

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Exploring effective uses of design thinking at the Design Thinking Summit in Austin, TX.

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How user-empathic development is improved with mindful design.

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Designing an user-friendly and diabetes specific nutritional app.

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All the tools you need to launch a new product with your customers top of mind.

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Designing an app to make air travel less terrible.

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Space design can make your service strategy stand out to users and businesses.

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Prototyping helps to speeds up the process, reduce cost, and help design and build the right product.

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Learn why inclusive design is important and how it can guide innovative solutions for all users.

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Recapping the important trends, innovations, and challenges facing the healthcare industry.

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An interview with Elizabeth Trudeau, Head of Strategic Design at Wells Fargo and keynote speaker at Service Design Week.

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Cantina will chair and moderate a full-day session on Service Design in Financial Services with leaders from Wells Fargo and John Hancock during Service Design Week.

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Customers aqree brought-in on the experience, not just a product.

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Balancing Technology and the Human Element - October 17-19, Boston, MA

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An interview with Designer Randy Duke on designing an app to improve user interviews outcomes.

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An interview with Principal Designer Linda Mateoa-Powell about her app Siren that alerts the status of an active shooter and any victims.

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Recapping all the amazing ideas and teamwork that went into designing the cars of the future at SXSW 2018.

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Matt Stuehler and Michael Novak bring extensive expertise in data visualization and the design and development of financial tools to Cantina.

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A recap of what we learned and where we go next.

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Choosing the right tool for the job and using it the right way is everyone's responsibility.

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If design is about the intentional shaping of a thing to resolve a need, is everyone involved in making that thing a designer?

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Design systems - who uses them, and what value they deliver.

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Design Sprints are a great method for solving critical business questions.

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Service design can be transformative, but only if it moves from the innovation phase into the day-to-day of the efficient organization.

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Creating connect health products requires understanding their promise and peril

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Honoring creative excellence for our work with the American Kennel Club, Empower Retirement, and Zipcar.

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The financial services sector is at an inflection point. Is your organization prepared to succeed in this new era of rapid change?

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When your company is in crisis, practicing good design is paramount.

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Create a culture of innovation in your organization while inspiring your team with a new way of thinking.

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MassTLC Leadership Awards recognizes the best and the brightest from the Massachusetts tech ecosystem.

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Reflecting on our time at this year’s Forrester CXNYC and the future of customer experience

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What makes chatbots weird? Let’s break it down.

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What makes chatbots weird? Let’s break it down.

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Join us for an event that will help you take customer experience to the next level in your organization.

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Is your IoT product solving a real problem or simply becoming more complex?

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A well-planned workshop will build energy around a new idea and provide a common starting point from which to build for the future.

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Using your corporate culture to build unique customer experiences.

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A plug-in to speed up the process when creating a bunch of symbols at once.

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Empower your organization by integrating intelligent bot technologies into your current business systems. Download our free report to find out how.

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Grab your users by their emotions before you present facts and features.

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A team focused on iterative cycles of research and design can minimize the need for large-scale redesign projects.

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The pros and cons of six version control tools.

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A conversation among consultants on Brad Frost's article on CSS Architecture for Design Systems.

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Comparing design spec tools for UI development.

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IoT is filled with promises but there is still work to be done on the user experience.

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Produce complex UI image assets that will save hours of redious work.

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Styleguides are an important asset for design and development teams. Learn why they’re more than just a “nice to have.”

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We captured the best movements, take-aways and tidbits from the UX STRAT Conference.

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A simple framework for matching project requirements with the right designer.

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Break the monolithic thinking to solving problems and move to a solution-based approach.

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Join us for an event that will help you take experience design to the next level in your organization.

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A guide to understanding the role service design has in your organization.

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Better customer insights are possible when you use the "Jobs To Be Done" framework.

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IoT is changing things from products to services, and that impacts how we think about the things we buy.

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Simple navigation systems are like a sailor’s north star, providing direction amidst an otherwise overwhelming sea of information.

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How to know when a web app is the right choice for the customer experience.

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How to get your organization pointed in the right direction with responsive design.

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The shift from designing and building full screens to reusable components has begun.

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It’s not enough to simply exist in the mobile space. You must create mobile products that captivate your customers and keep them coming back.

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Writing mobile apps is easier than ever, but enterprises need to prioritize design and UX if they want to impress their audience.

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Responsive design has been around for a decade so why aren't more organizations adopting it?

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Working on a big design project can unravel quickly with each new screen - here's how to keep it organized and clean.

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Visual design tools aren't just for visual designers. Here's a technique for shedding light on system designs with Sketch.

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A beginners guide on various sketching methods and techniques for designing digital interfaces and experiences.

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Research, empathy, and understanding. Three basic principles that make up the beginnings of a well executed design process.

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How to create a program to deliver design projects.

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The endless search for a working definition that captures how design is viewed today.

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Design challenges that arise during implementation are different than those presented by the blank canvas of a new project, but just as important.

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The hidden answer is the graceful solution when the current element isn't working, but the first proposed fix is too heavy-handed.

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Three key considerations for good experience design.

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Using the Jobs To Be Done framework to uncover why people switch.

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A beginner's guide to product design using low-, medium- and high-fidelity prototypes.

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The next stage of mobile will take a user-centric approach. Companies that do this well will outcompete by delivering a superior user experience.

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