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Our writing reflects our mission to deliver outstanding digital products and services to our clients by using the best tools and techniques available. You can browse our articles below to learn more!

Thumbnail photo for Service Design from Discovery to Governance

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Service Design from Discovery to Governance


Service design can be transformative, but only if it moves from the innovation phase into the day-to-day of the efficient organization.

Thumbnail photo for Designing Connected Health Products People Love

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Designing Connected Health Products People Love


Connected health products hold tremendous promise. But, creating compelling products requires understanding both their promise and peril.

Thumbnail photo for Consistently Inconsistent: When the Most Accessible Experience is Different for Each User

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Consistently Inconsistent: When the Most Accessible Experience is Different for Each User


Learn about external consistency, and why it is so important.

Thumbnail photo for Cantina Celebrates Four W3 Awards for its Mobile and IoT Work

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Cantina Celebrates Four W3 Awards for its Mobile and IoT Work


Honoring creative excellence for our work with the American Kennel Club, Empower Retirement, and Zipcar.

Thumbnail photo for Navigating Disruption in a Rapidly Changing Financial Services Landscape

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Navigating Disruption in a Rapidly Changing Financial Services Landscape


The financial services sector is at an inflection point. Is your organization prepared to succeed in this new era of rapid change?

Thumbnail photo for Web Performance Part 2: Reducing Page Load Time

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Web Performance Part 2: Reducing Page Load Time


We can’t control our customers’ internet speeds, but we can control the efficiency of the content we provide.

Thumbnail photo for Equifax Data Breach, Credit Freezes, and Beholden Design

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Equifax Data Breach, Credit Freezes, and Beholden Design


Indifferent design is bad design. When your company is in crisis, practicing good design is key.

Thumbnail photo for Legitimizing Design Thinking in Large Organizations

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Legitimizing Design Thinking in Large Organizations


Help to create a culture of innovation in your organization and inspire your team with a new way of thinking.

Thumbnail photo for Using Machine Learning & Artificial Intelligence to Drive Innovation

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Using Machine Learning & Artificial Intelligence to Drive Innovation


A conversation among consultants on the capabilities and direction these emerging trends could take in the future.

Thumbnail photo for MassTLC Announces Cantina as a 2017 Leadership Award Finalist

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MassTLC Announces Cantina as a 2017 Leadership Award Finalist


MassTLC Leadership Awards recognizes the best and the brightest from the Massachusetts tech ecosystem.

Thumbnail photo for Web Performance - Evaluating Web Performance: Part 1

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Web Performance - Evaluating Web Performance: Part 1


There are so many factors that affect web performance. Where do I start?

Thumbnail photo for Designing Breakaway Customer Experiences

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Designing Breakaway Customer Experiences


Reflecting on our time at this year’s Forrester CXNYC and the future of customer experience

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