Setting Up Hybrid Work for Success - Addressing Work Policies
We explored emerging trends around what the future of work could look like. In this three part series we will cover policy and culture, the built environment, and technological demand.
Why the Stakes for Innovation Portfolio Management Just Got Higher
Challenges to managing the innovation portfolio, both great and small, have been magnified by the events of 2020/21 and technology advancements. How do you get ahead?
Improving the COVID-19 Vaccination Rollout in Massachusetts
A centralized state registry, an unused dose lottery, and a mobile delivery service would speed up vaccinations.
The SECURE Act - What It Means for the Participant Experience
By helping our clients understand their path to compliance and advocating for an experience that helps people plan for the future, we are setting them up for long term success.
What Technologists Need to Know To Get Started in Digital Health
Organizations big and small are sprinting towards digital health innovation at an unprecedented pace.
Taking a Gamble on Reopening Vegas in the Midst of COVID
In this Coffee Chat we discuss how Caesars Entertainment leveraged digital platforms and touchpoints to overcome the operational challenges of reopening.
Match Your Design Needs with the Right Solution: Get our New App
Our Experience Strategy Cards Mobile App helps you incorporate human-centered design into your problem-solving process.
Mobile & Web
Design Systems Help Organizations Respond to Disruptions Like COVID-19
With a design system in place, digital teams don’t have to work from scratch every time the business is presented with a new problem to solve.
To Combat COVID-19, Tech and Government Must Join Forces
As the pandemic surges, many look to tech to combat the virus. Such solutions need to preserve the privacy of individuals while tracking the health of populations.
COVID-19 and a Shift Toward Agile Talent Development
In this Coffee Chat we explore how SunLife is using mobile, gamification, and emerging tech to support an Agile approach to talent development.
The 'Rising Tide' Model of Change
A model for how change is currently happening and how our response to the pandemic will reshape thinking and approaches to design.
Facilitating Remote Workshops - Part 2
Second in a two-part series - Exploring the challenges more experienced facilitators are facing.
Facilitating Remote Workshops - Part 1
First in a two-part series - Best practices in planning and facilitating remote workshops.
Beta versus MVP
This is a story about product development, what we name things, and how it shapes what we are doing.
Facilitating Effective and Engaging Remote Workshops
In this Coffee Chat we provide tips and best practices for facilitating remote workshops as businesses shift to virtual work during the pandemic.
Measuring Up: A Framework for Creating UX Metrics
Measuring UX performance is easier than you think. Learn more about tying UX projects to business objectives with our latest eBook.
Article Round-up: Cantina Working Groups
Cantina Working Groups stay on top of emerging trends and function as an R&D engine to explore and capture skills and abilities. Here's what they've written for our blog recently.
Best Practices in Remote Working
COVID-19 is forcing companies to rethink remote work. In this Coffee Chat we share tried-and-true methods for being effective while working remotely.
Prototyping at Scale: Visualizing an Innovation Center
How we used strategic prototyping with a client to design the visitor experience in a new innovation center.
How to Be Effective When Working Remotely
COVID-19 requires companies to rethink working remotely. At Cantina, we commonly use offsite work for delivering quality services to our clients and we have insights to share.
Boundaries, Blockers, and Overcoming the Limits of Innovation
How to recognize the boundaries and blockers to innovation practices, and how you can work around them to make the real change.
Ed Tech Roundup: LearnLaunch 2020
A roundup of hot topics in education technology: mobile, AI, data and mixed reality.
Considerations for Prototyping and Scaling IoT Solutions
Designing IoT solutions to deliver valuable customer experiences.
AI & Machine Learning
An Approach to Artificial Intelligence in 2020
A survey of the artificial intelligence landscape and how to safely navigate the path to innovation.
The 10 Blog Posts That Mattered in 2019
A list of articles that proved most popular with our readers in 2019.
Education Technology and California’s New Privacy Law: What You Need to Know
This post describes the requirements of the California Privacy Protection Act (CCPA) and what education technology companies need to do to comply.
Service Design and Student Centricity in Higher Education
Higher education is under increasing social and economic pressure to enact transformational changes. Service Design should be at the center of a clear, unified institutional strategy.
Mobile & Web
Making Accessible Digital Products
Learn how to incorporate accessibility best practices for the good of your customers, product, and team.
Expert Generalists, and the Case for Outsourcing Product Management
Exceptional product managers have mastered the PM skillset and have deep domain knowledge. What should you do if you can’t hire one person who has both domain and PM expertise?
Use Your Project Manager Superpowers to Deliver
Successful IoT projects don’t just happen, they are carefully managed and orchestrated. Sharpen your PM superpowers with insights from experience.
Choosing the Right Design Tool to Build your Journey Map
How to choose the right digital tools to bring your customer journey maps to life.
Digital Transformation in Healthcare: The Role of Service Design in Healthcare
Part two of a two-part series discussing the challenges of digital transformation and innovation in healthcare, and the design process needed to realize them.
From Retail Tomorrow to eTail East: A Crystal Ball for Retailers
Highlighting trends at at Retail Tomorrow and eTail East.
Digital Transformation in Healthcare: Designing a Healthier Tomorrow, for Everyone
Part one of a two-part series discussing the challenges of digital transformation in healthcare and the design process needed to realize innovation and change.
New and Improved Interactive Method Cards
Announcing an interactive way to engage with our Experience Strategy Method Cards with recipes to achieve a specific outcome.
Brainstorming Terrible, Awful, No Good, Very Bad Ideas!
Reverse your thinking by using bad ideas to find a solution.
How Design Thinking Makes Retailers Into Blockbusters
The shift to a customer-first experience is a competitive advantage for innovative retailers.
Product Strategy: How to Give Your Customers What They Really Want
All the tools you need to launch a new product with your customers top of mind.
The Future of Connected Healthcare and Design
Recapping the important trends, innovations, and challenges facing the healthcare industry.
How Wells Fargo Uses Service Design as a Strategic Function
An interview with Elizabeth Trudeau, Head of Strategic Design at Wells Fargo and keynote speaker at Service Design Week.
Cantina Chairs Financial Services Day at Service Design Week
Cantina will chair and moderate a full-day session on Service Design in Financial Services with leaders from Wells Fargo and John Hancock during Service Design Week.
Cantina’s Financial Services Practice Expands Its Award-Winning Services for Clients
Matt Stuehler and Michael Novak bring extensive expertise in data visualization and the design and development of financial tools to Cantina.
Interviews with people at SXSW uncovers new perspectives and definitions of the word.
Bookmarked! Project Management Resources, Tools, and Methods
Cantina’s project managers reveal their top unconventional reference materials going into 2018.
Navigating Disruption in a Rapidly Changing Financial Services Landscape
The financial services sector is at an inflection point. Is your organization prepared to succeed in this new era of rapid change?
5 Simple Tips for Planning a Successful Workshop
A well-planned workshop will build energy around a new idea and provide a common starting point from which to build for the future.
A Personal Touch in a Digital World
Helpful tips for managing teams distributed across multiple locations.
13 Key Insights from UX STRAT Conference
We captured the best movements, take-aways and tidbits from the UX STRAT Conference.
7 Valuable Reasons Why You Should Attend UX STRAT
Join us for an event that will help you take experience design to the next level in your organization.
5 Key Ingredients in Successful Mobile Projects
It’s not enough to simply exist in the mobile space. You must create mobile products that captivate your customers and keep them coming back.
Creating Mobile Apps Your Customers Will Love
Writing mobile apps is easier than ever, but enterprises need to prioritize design and UX if they want to impress their audience.
Fore! Golf & Project Management
How a new hobby sheds light and wisdom on the role of project managers.
Mobile & Web
Investing in Experience Design to Reach Your Business Goals
Three key considerations for good experience design.
Six Ways To Up Your Engineering Management Game
Managers are struggling to adapt to rapidly changing technology; here are 6 things I’ve learned about how to manage tech teams.