War Stories LIVE! - Advancing Research 2020
User research war stories are stories about contextual user research and the inevitable mishaps that ensue. These stories are in turn bizarre, comic, tragic, and generally astonishing. For a practice that is not always well-understood or trusted, there’s pressure for us to only speak to the successes, but to examine the human messiness of this work.
Randy Duke (Experience Strategist, Cantina) will speak during the session.